Effective date: September 25, 2026
This Privacy Policy explains how White Tank Water Restoration ("we," "us" or "our") collects, uses and protects information when you visit waterdamagerestorationbuckeyeaz.com (the "Site"), fill out a form on the Site or call the phone number listed on the Site. By using the Site or contacting us, you agree to the practices described in this policy. If you do not agree, please do not use the Site or submit your information.
Information we collect
When you fill out a form on the Site, we collect the information you choose to give us. This usually includes your name, phone number, email address, the type of property involved, a description of the water damage, your neighborhood and any message you write. Our forms may also record the page you were on when you sent the request, so we understand which service you were looking for. When you call us, we may collect your phone number, the date, time and length of the call, and details you share during the conversation. Calls may be recorded for quality, training and record keeping purposes.
We also collect some information automatically when you visit the Site. Like most websites, our servers and service providers may log your IP address, browser type, device type, pages visited, the time and date of your visit and the website that referred you. We may use cookies and similar technologies to understand how visitors use the Site, remember basic preferences and measure the performance of our pages. You can set your browser to refuse cookies, although some parts of the Site may not work as intended if you do.
How we use your information
We use the information we collect to respond to your request, connect you with water damage restoration services, schedule inspections and work, provide estimates, follow up about your request and communicate with you about the service you asked for. We may also use information to operate, maintain and improve the Site, understand which pages and services are most useful, prevent fraud and spam, keep records of our communications and comply with legal obligations.
We do not sell your personal information for money. We do not use the information you give us to send unrelated marketing without your consent.
How we share your information
To provide the service you request, we may share your information with the restoration professionals, technicians, contractors and service partners who perform or help coordinate the work. Calls to the number on the Site may be answered by or routed to these service providers so that you can reach someone quickly, day or night. These providers receive the information they need to contact you and deliver the service, and they are expected to use it only for that purpose.
We also work with vendors who help us run the Site and our business, such as website hosting, form processing, call handling and analytics providers. These vendors may process information on our behalf under their own privacy and security practices. We may disclose information if required by law, to respond to legal process, to protect our rights or the safety of others, or in connection with a sale, merger or transfer of all or part of our business.
How we protect your information
We use reasonable administrative, technical and physical measures to protect the information we collect. No method of transmitting or storing data is completely secure, so we cannot guarantee absolute security. Please avoid sending highly sensitive information, such as financial account numbers or government identification numbers, through our forms.
How long we keep information
We keep information for as long as it is needed to respond to your request, provide services, maintain business records and meet legal or accounting requirements. When information is no longer needed, we take reasonable steps to delete it or make it anonymous.
Your choices
You may ask us to update, correct or delete the personal information you gave us by contacting us using the details below. You may ask us to stop contacting you at any time. If you receive a text or email from us, you can also follow any opt out instructions in that message. We will respond to reasonable requests within a reasonable time, subject to any legal obligations to keep certain records.
Third party links
The Site may contain links to other websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policy of any site you visit.
Children's privacy
The Site is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, please contact us and we will delete it.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will change the effective date at the top of this page. Your continued use of the Site after an update means you accept the revised policy.
Contact us
If you have questions about this Privacy Policy or how your information is handled, please call (623) 555-0148 or use the request form on our contact page.